HOW TO SEAT THE GUEST

 Seating Etiquette

• Firstly you should arrive at the table before the guest.
•  Secondly when you reach the table you should be standing behind the chair.

How to serve a Cognac or Armagnac

How to serve a Cognac or Armagnac

1. Place your order at the bar with a captain order.

 

2. Pick up your Cognac or Armagnac and place in on a service tray and carry it to the table.

Note. Make sure that you one have paper coasters

How to serve a children meal

How to serve a children meal

Once you have found out that you have a child at your table you should follow the procedure below.

1. Present the menus the same way and give the child his menu as well.

2. At this stage ask the parents if you would like to order straight for the child.

Note. Children have short attention span; it is vital that your get the child order as soon as possible.

How to light a guest cigarette

How to light a guest cigarette

Following a request from a guest or when you see a guest proceeding to light a cigarette. Follow this proceed

1. Approach the table from the right hand side with you’re matches or lighter.

Note. The matches should only be Sheraton matches or a Sheraton Lighter.

How to crumb down a table

How to crumb down a table 

1.      When the guest has finished his main courses and you are ready to crumb down the table. Please follow the procedure below.

2.      The waiter approaches the guest from the left hand side.

3.      The waiter should be holding the crumber on top of a small silver platter in his left hand.

How To Clear Plates From The Table

How To Clear Plates From The Table 

Plates should not be taken from the table until all diners have finished the course

1.      Remove the plates from the right hand side of the guest where possible

2.      Place the used cutlery together on the plate and lift it without disturbing the guest

Try to anticipate sudden movements of colleagues or customers, especially when standing behind a guest – this helps you to avoid accidents

How to serve Turkish Coffee

How to Serve Turkish coffee

Turkish Coffee Must be always served with Glass of water With two drops of Rose Water The coffee order is taken immediately after serving desert. The order is handed over to the person assigned to prepare coffee.

HOT CHOCOLATE SERVICE

HOT CHOCOLATE SERVICE

1.      Take chocolate cup and put two table spoons of chocolate powder into the cup

2.      Add hot milk about 1/4 way

How to Open a bottle of Red Wine

How to Open a bottle of Red Wine

1. To show the guest the bottle by resting the bottle on your right hand long ways, making sure that the label is facing outwards

2. To place the bottle on wine on the basket on the table facing the guest. Making sure that the label is always facing the guest