Food & Beverage City : Hospitality Leadership Part 1

Hospitality Leadership Part 1

Leadership is vital to your success as a manager in any industry. Studies show that

managers who fail usually do so because of faulty leadership skills. They are

arrogant, cold, betray the trust others put in them, or lack the ability to build an

effective team.

This section of the handbook will help you think about leadership traits that are

important to you and discuss what makes a good hospitality leader.

What kind of leaders do you admire?

Hospitality leaders share several traits.

Hospitality managers don’t always agree on which leadership trait is most

important in the hospitality industry. But most do agree that the following seven

traits are vital to your success as a manager and leader:

1. Hospitality leaders have a high standard of ethics.

2. Hospitality leaders are responsible.

3. Hospitality leaders can deal with crises effectively.

4. Hospitality leaders handle conflict effectively.

5. Hospitality leaders have vision and know how to make that vision a reality.

6. Hospitality leaders know how to motivate others.

7. Hospitality leaders have a good attitude.

Before you go on to read about each of these traits in this handbook, think about

whether you identified some of them in the exercise on the previous page. How

many of these traits do you think you have? What do you think you need to do to

develop these traits in yourself