Golden Rules For Customer Satisfaction

 Golden Rules For Customer Satisfaction

1.      Know your products.

2.      Get the order right.

3.      Don’t keep people waiting, explain delays.

4.      Allow customers to do it their own ways.

5.      Don’t over charge for silly extras.

6.      Deliver on time.

7.      Don’t tell yourself there is nothing you can do about it.

8.      Never accept “ It’s good enough”

9.      Concentrate on detail

Be part of the solution not the problem